Define the administrative scope
Choose the office information and request types the AI can handle. Avoid clinical advice and unapproved collection of sensitive information.
Medical & dental / BAY AREA
Dream Protocol supports HIPAA-compliant deployments with business associate agreements across the approved PHI-handling service stack. Put patient-facing AI to work on calls, intake, appointment requests, reminders, and supported workflows, with scoped permissions and clinical decisions left to care teams.
DREAM PROTOCOL / IMAGINED SCENE. REAL PURPOSE.Where to begin
Choose the office information and request types the AI can handle. Avoid clinical advice and unapproved collection of sensitive information.
Use approved scheduling rules and connected systems where available, or route a complete appointment request to staff.
Use office-approved escalation language. Clinical advice, urgent medical concerns, and patient-care decisions stay with appropriate professionals.
ILLUSTRATIVE EXAMPLE
A prospective patient asks for an appointment. The AI provides approved office information, captures the administrative request, uses the supported scheduling path, and routes exceptions to staff.
Example only. Your systems, requirements, and approved process shape the implementation.A little more clarity
Yes, in a production deployment specifically configured for HIPAA-compliant workflows. BAAs cover our approved PHI-handling provider stack. The public site demo does not accept PHI, and each practice must agree on its access, integrations, permissions, and operational procedures before launch.
We serve businesses across San Francisco, San Mateo, Santa Clara, Alameda, Contra Costa, Marin, Sonoma, Napa, and Solano counties. Start remotely; onsite delivery is quoted separately.
The services behind the workflow
Never miss the call
AI receptionist and AI voice agent systems that answer routine questions, capture intent, qualify inquiries, route urgent needs, and hand clean context to your team.
Book and route the work
AI appointment scheduling and dispatch automation that turns calls and inquiries into booked work with availability checks, confirmations, reminders, dispatch context, and human exceptions.
READY WHEN YOU ARE
Tell us where the day gets away from your team. We'll map a practical starting point, what the system could handle, and where a person stays in control.