Ground it in approved knowledge
Start with a defined document collection or connected source and decide which information is authoritative enough to answer from.
AI knowledge agent / BAY AREA
Give employees an internal AI knowledge base and assistant grounded in approved SOPs, policies, manuals, documents, and company knowledge with citations and access controls.
DREAM PROTOCOL / IMAGINED SCENE. REAL PURPOSE.
Your company answers itself / Dream ProtocolA practical starting point
The answer is often somewhere inside the company, buried in a SharePoint folder, PDF, SOP, handbook, or old document. A knowledge agent gives staff a faster way to find approved information while keeping the source visible.
Start with a defined document collection or connected source and decide which information is authoritative enough to answer from.
Return answers with citations or source links so employees can verify the underlying policy, procedure, or document instead of trusting an unsupported response.
Scope user access, source permissions, update rules, and the situations where the assistant should say it does not know.
An illustrative workflow
The assistant answers from the approved SOP, cites the relevant section, and points the employee to the current source document instead of inventing a process.
What’s included
One initial knowledge collection and one user experience. Data sources, permissions, update process, and answer-verification requirements are scoped first.
Software licenses, third-party usage, custom APIs, data cleanup, and additional scope are quoted separately where needed.
Build my starting point ↗A little more clarity
Often, yes. Feasibility depends on the source, API access, permissions, identity model, and how current the knowledge needs to be.
The architecture and data flow are reviewed during scoping. We choose an implementation that matches the approved systems and handling requirements.
The assistant should say it does not have an approved answer and route the user to the right person or source.
READY WHEN YOU ARE
Tell us where the day gets away from your team. We'll map a practical starting point, what the system could handle, and where a person stays in control.